Data Dial Tone
Data Dial Tone
*As of November 2019, new Desktop Ports will be sold only in existing Data Dial Tone buildings. Service at new locations will be billed as Managed LAN.
Data Dial Tone provides secure TCP/IP connectivity for all systems within the OTS Data Centers as well as for end users in the Capitol Park and various other locations statewide. This service is the on-ramp to the network for PCs, printers, servers and other similar devices in these locations and includes wired/wireless connectivity from each end-station, through a shared Local Area Network infrastructure, to the Managed WAN backbone and the internet.
Data center ports are used for connecting servers, storage, and similar devices inside the data centers. Legacy connections from an agency switch to the OTS switch infrastructure are limited and require approval from OTS management.
Data center ports are used for connecting servers inside the data centers. Desktop ports provide network access for user PCs, network printers or in-building servers. Legacy connections from an agency switch to the OTS switch infrastructure is limited and requires approval from OTS management.
Additional information is provided below. If you need assistance with this service, please contact:
Order Inquiries / Customer Service
- 225.219.4860
- Network Orders
General Inquiries / LaNet
- 225.219.4860
- Network Support
Subscription to Data Dial Tone services requires that the agency participate in the OTS private intranet. The State has created a private IP addressing scheme to be used by all participants, and OTS assigns private and public IP address ranges to each agency.
Agencies who are not participating in statewide IT consolidation should consider a co-location arrangement for data center network connectivity. Contact the DCO Network management team for more information.
- Data Center Connectivity
- Server Access is used in the shared Data Centers to provide 10/100/1000Mb access for agency private and public servers, storage devices, mainframes, etc.
- Network Access is uo ports are legacy connections from an agency switch to the OTS switch infrastructure; availability is limited and prior discussions with, and approval from, OTS Network management are required.
- Note: This type of access is only available in certain special cases. Most connectivity will now be provided via Server Access.
- DMZ
- Publicly accessible servers are placed in a secured Demilitarized Zone and are protected by OTS-provided firewalls.
- An agency purchases a Server Access port for each device located within the DMZ and connects those public servers to an OTS/NS DMZ switch. In addition to the access port(s), the agency purchases bandwidth for its collective group of servers located within the DMZ network.
- User Connectivity
- Desktop Access is used in the buildings served by Data Dial Tone to provide 10/100/1000Mb access for PCs, network printers and in-building servers.
- Includes secure wireless LAN access.
- Includes VPN access.
- Only available in existing Data Dial Tone locations. New locations will have Managed LAN service.
See data dial tone billing detailed service and rate information.
Agencies should submit requests to the OTS LaNet Service Provisioning Group using the following forms:
There are no fees for firewall changes.
For complex data dial tone changes OTS will prepare an estimate of charges for agency review prior to execution of work.
Network troubles should be reported to the OTS by calling 225.219-6900. See also trouble reporting guidance.
