OTS Careers: Work With Us
Want to join the ots team? You could be IT!
The Office of Technology Services is an end-to-end IT shop that supports many sectors within the executive branch of state government, and we are always looking for motivated professionals to help support information technology services across all areas of expertise.
OTS fosters careers in areas such as application development, incident management, systems administration, core infrastructure management, communications services, networking, program management and mass mail/print operations.
Our agency offers many benefits and provides opportunities for its employees; not only do they work in an exciting, innovative field, but they also have plenty of potential for advancement.
Current Job Openings
Click Job Title for details and to apply online.
| Job Title | Closing Date | Additional Information |
|---|---|---|
| IT Statewide Analyst 1/2/3 (AppDM) | October 11, 2022 | Serves as a lead ERP business consultant to state agencies. The incumbent serves as the primary point of contact and provides assistance in resolving highly complex issues and problems related to ERP. This includes such activities as: translating business requirements into detailed functional specifications, providing assistance, and making recommendations to solve highly complex system related issues and problems; developing cross module designs and determining the impact to other components; directing system assurance tasks; referring users to other groups as needed for training, system security issues, database assistance, communications problems, etc.; and reviewing the agencies’ utilization of the ERP system to ensure the maximum benefit to the agencies. |
| IT Statewide Analyst 1/2/3 (AppDM) | October 06, 2022 | Supports daily LaMEDS User Acceptance Testing activities and the mission-critical, nightly production batch cycle. Coordinates with contractors, Louisiana Department of Health and other users on the appropriate technical and systems resources to complete the maintenance tasks related to the software tools and system components. Satisfies requests to setup new IWS batch jobs and to complete special weekend runs. Reviews and signs off on batch playbooks for accuracy. Validates and executes steps in batch run books. |
| IT Statewide Applications Developer 1/2/3/4 | October 03, 2022 | Designs, codes, compiles, tests, debugs, modifies and documents new or existing programs within accepted standards, procedures and guidelines. Defines data elements, identifies and programs required modifications to database schemas, database interfaces and system interfaces. Assists in analyzing requests for changes to determine the impact on programs. Defines technical approach for approved enhancements, develops technical specifications for change requests and assists in the setting of priorities for the changes. |
| IT Statewide Applications Developer 1/2/3/4 | October 04, 2022 | Designs, codes, compiles, tests, debugs, modifies and documents new or existing applications using the OTS technology stack to conform to AppDM accepted standards, procedures and guidelines. Meets with users to determine project needs and provide system support. Evaluates user's request for changes to determine specific tasks and effects on existing programs and systems. Writes project, program, and system specifications. Develops software utilities as needed to increase productivity. |
| IT Statewide Applications Developer 1/2/3/4 (AppDM) | October 07, 2022 | Assists lead Fiori developer with designing, configuring, coding, testing and debugging moderately complex programs to meet customers’ business requirements. Answers questions Makes recommendations to solve system related issues and problems. Works with customers to ensure data integrity. Works with other OTS teams and vendor staff concerning application designs, problems and issues. Will also assist in configuration and support of SAP’s Success Factors Learning, Performance Management and Goals Management modules. |
| IT Statewide Associate Engineer 1/2/3/4 (DCO) | October 03, 2022 | Performs, with oversight, basic information technology infrastructure maintenance tasks such as security patching and standard updates. Assists in providing basic help desk support tasks pertaining to data center operations. Assists in provisioning basic services per approved requests. Assists in basic installations and configurations of equipment and supporting software. May assist in after hours emergency maintenance. |
| IT Statewide Associate Engineer 1/2/3/4 (DCO) | October 18, 2022 | Performs, with oversight, basic information technology infrastructure maintenance tasks such as security patching and standard updates. Assists in providing basic help desk support tasks pertaining to data center operations. Assists in provisioning basic services per approved requests. Assists in basic installations and configurations of equipment and supporting software. May assist in after-hours emergency maintenance. |
| IT Statewide Associate Engineer 1/2/3/4 (DCO) | October 07, 2022 | Performs, with oversight, basic information technology infrastructure maintenance tasks such as security patching and standard updates. Assists in providing basic help desk support tasks pertaining to data center operations. Assists in provisioning basic services per approved requests. Assists in basic installations and configurations of equipment and supporting software. May assist in after-hours emergency maintenance. |
| IT Statewide Associate Engineer 1/2/3/4 (DCO) | October 18, 2022 | Performs, with oversight, basic information technology infrastructure maintenance tasks such as security patching and standard updates. Assists in providing basic help desk support tasks pertaining to data center operations. Assists in provisioning basic services per approved requests. Assists in basic installations and configurations of equipment and supporting software. May assist in after hours emergency maintenance. |
| IT Statewide Engineer 1/2/3 (DCO) | October 11, 2022 | Serves as a technical lead for a statewide information technology infrastructure system by performing moderately complex tasks such as database tuning and management, forecasting capacity, planning expansions, designing layer 2 components for site/backbone/data centers, leading site conversion projects, etc. Performs advanced system/equipment maintenance upgrades such as new major versions and data migrations. |
| IT Statewide Manager 2 | October 04, 2022 | Responsible for managing a systems support team to administer centralized systems and perform problem management functions. The technicians in this unit provide advanced support of end user hardware, software and applications for OTS customer devices and associated peripherals along with basic or advanced troubleshooting of the Local Area Network and server equipment. |
| IT Statewide Operator 1/2/3/4 | October 04, 2022 | Independently operates printing equipment according to established procedures to produce materials consistent with established standards for printing. Ensures compliance with procedures and standards through continuous quality assurance and reporting. Participates in efforts to improve operational outcomes by identifying and raising to management any deviation in production from established standards. Remains abreast of such standards and procedures. |
| IT Statewide Systems Support Engineer 2 (JA) | October 13, 2022 | Supervises OTS/EUC/Network Technical Specialists personnel. Provide technical leadership for team activities. Participates in network project planning and contract implementations. Leads or participates in the selection of network services including wiring, equipment, and software. This includes assisting in the development of Invitation to Bid and Request for Proposal. Also participates in development of organizational processes/procedures. |
| IT Statewide Systems Technician 1/2/3/4 (TL) | October 10, 2022 | Acts primarily as the second point of contact and secondarily as the first point of contact to provide end-user support to the customer by providing but not limited to ticket creation, information updates, tracking of service requests, performing basic and advanced hardware and software troubleshooting. Performs user and system account management tasks such as resetting passwords and updating user information. Performs advanced password administration for specialized programs. Provides support to user by providing guidance to questions about intermediate and advanced usage of software, network and hardware. |
| IT Statewide Systems Technician 1/2/3/4 (TS) | October 06, 2022 | Serves as technical lead for statewide information technology end user functions. Performs as subject matter expert for support of multiple agencies or vendor/third party coordination involving complex tasks and projects. Directs lower level staff in the utilization of monitoring tools to analyze the state of networking and telecommunication issues (ex. routers, circuits, switches, etc.). Work as the lead with other OTS teams, Circuit Vendors and Wiring Contractors for the resolution of networking, telecommunication and wiring issues. |
| OTS Student Worker (LM) | October 07, 2022 | Student operators assist the citizens of Louisiana as well as state agencies by providing information such as: • State of Louisiana government telephone numbers • Assistance in identifying the appropriate state agency in regards to their purpose for calling • General information on how to obtain telephone numbers for non-state government entities the caller is actually seeking • Special event-related telephone numbers set up during times of emergency • Contact information for department heads and other state officials • Dialing instructions for state employees |
| Student Worker (RM) | October 06, 2022 | An applicant must be enrolled in an accredited college or university in the State, in a sufficient number of courses and classes in such institution to be classified as a full-time regular student under the criteria used by the institution in which they are enrolled. A full-time student retains their status during breaks, which occur in the course of or between session, including summer breaks. Pay will be hourly and based upon the student’s major and classification within their program. Student operators may be scheduled to work 15-25 hours per week, between the hours of 7:30 a.m. and 5:00 p.m. |
