| System Requirements | ||
| Operating System - Windows 2000 or Windows XP | ||
| Internet Browser - Microsoft Internet Explorer Version 5.5 or Higher | ||
| Internet Explorer Updates - SP1 or SP2 | ||
| Pop-Up Blocker - Disabled or Allow for all *.louisiana.gov Addresses | ||
| Internet Explorer Security Setting - Medium or lower | ||
| Required Ports for Firewall or HTTP Proxy Server | ||
| Port 443: Secure Portal Web Server | ||
| Port 8888: Password Maintenance Application | ||
| Recommended Computer Settings | ||
| Monitor Setting - 1024 X 768 | ||
| Stored Passwords - Deselect Auto Complete in Internet Explorer | ||
| Adobe Acrobat Reader - Version 5.0 or Higher | ||
| Software Download Links | ||
Adobe Acrobat Reader  |
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Microsoft Internet Explorer  |
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Need Assistance? |
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| Help Documentation | ||||
| Tutorials | ||||
| Password - Initial Setup | Step-by-step slide show "How To" instructions to setup your initial password for LEO. |
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| Password Reset & Unlock | Step-by-step slide show "How To" instructions to unlock and setup a new password for LEO. |
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| Quick Reference Card | ||||
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Password Maintenance, Logon & Logoff Short step-by-step instructions. Click on the format to review, Adobe Acrobat and Microsoft Word. For printed copy, use Adobe Acrobat version. |
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| Detailed Help | ||||
| Password Maintenance | Pictures of each screen and step-by-step "How To" instructions for setting up your initial password, unlocking and resetting your LEO password. |
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| Logon | Pictures of each screen and step-by-step "How To" instructions for using your LEO password to logon. |
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| Other Documentation | ||||
| Common Problems | Common problems/errors made by other users and their solutions. |
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| FAQs | Answers to commonly asked questions. |
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| Monitor Settings | For page visibility and to limit need for scrolling, determine monitor resolution. |
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| Split Screen for Online Help & LEO | To view Help while performing a task in LEO, you can have a split screen with both visible |
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