OTM Contacts
| Directory Assistance--State Government Operators | 225-342-6600 |
| OTM Main Number | 225-342-1000 |
| Help Desk--Initial Contact for Problems | 225-342-7777 |
| Help Desk--Network Services Consolidated Monitoring Service (CMS) | 225-219-4267 |
| Repair Service | 225-342-7777 |
| Service Requests--Order Entry | 225-342-7720 |
| Director--Derald Kirkland | 225-342-7701 |
| Applications Services Division | |
| Assistant Director--Paul Vaught | 225-342-7706 |
| Directory Assistance | 225-342-6600 |
| Directory Listings | 225-342-7723 |
| Training | 225-342-7725 |
| Video Services | 225-342-8827 |
| Voice Networks and Procurement--Equipment and Service Acquisitions | 225-342-7729 |
| Voice Processing--ACD, Voice Mail | 225-342-7857 |
| Voice Projects | 225-342-5152 |
| Wireless Services | 225-342-7716 |
| Network Services Division | |
| Assistant Director--Jane Patterson | 225-342-7728 |
| Network Services Information | 225-219-4860 |
| Wiring and Cabling Engineering | 225-342-7726 |
| Support Services Division | |
| Assistant Director--J. D. Liford | 225-342-7744 |
| Administrative Services--Personnel and Mail Room | 225-342-7712 |
| Advanced Services--Data Requests | 225-342-7761 |
| Contract Administration | 225-342-3848 |
| Customer Service--Voice Requests | 225-342-7720 |
| Fiscal Services and Billing Inquiries | 225-342-7743 |
| Project Requests | 225-342-7708 |
| Procurement | 225-342-4649 |
| Trouble Reporting and Repair | 225-342-7777 |
| Web Billing Requests | 225-342-7718 |
