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Jane Patterson

Tel: (225) 342-7701
Fax: (225) 342-6867
Email: otm@la.gov

Mailing Address:
P.O. Box 94280
Baton Rouge, Louisiana 70804

Physical Address:
Claiborne Bldg, Suite 2-213
1201 North Third Street
Baton Rouge, LA 70802-5243

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OTM Catalog of Services
Wireless Messaging (Pagers and BlackBerry)

OTM offers two types of wireless messaging services. The first is pager service. The pager is a common, inexpensive means for sending a message directly to someone, and with two-way pagers, being able to receive a reply.The second wireless messaging service is the BlackBerry. A BlackBerry may be used to receive and send email messages to any email or text-messaging subscriber, as well as sending and receiving pin-to-pin text messages to/from other BlackBerry users. The Blackberry also has calendar, address book, internet browsing capabilities, and other time-efficient aspects to its service.

Pagers
The pager is a common, inexpensive means for sending a message directly to someone. The pager alerts the recipient that someone is attempting to establish contact. Pagers can convey transmitted information such as the time and date of a page, a callback number, a voice message or a text message. In some cases a return call is not even necessary.

This line of service consists of three components: pager equipment, pager air time which determines the area of geographic coverage, and special features. OTM stocks pagers for deployment to State agencies. The alphanumeric pagers have both multi-tone and vibration alert options. OTM will program coverage as the agency Telecommunications Coordinator (TC) may require: statewide, southeastern United States (TX, AR, LA, MS, AL, GA, FL), or all major metropolitan areas nationwide. Additionally, OTM can provide special features to make the pager more useful. The "custom greeting" feature of voice mail allows the user to create the greeting callers hear when they are placing pages to that pager number. Voice mail gives callers the ability to leave a brief message for the pager owner as well as key in a number for a call back.

Pagers can be programmed with local, toll free and/or group page numbers. The local and toll free numbers are unique numbers; none of the programmed numbers are usage sensitive.

The group page number is a programmable feature that provides the capability for multiple pagers to be notified simultaneously. It has a monthly fee per group number. Each pager can have multiple, unique phone numbers associated with it at no extra charge.

Billing Rates for Pagers

Rental
Monthly Rate
Standard Numeric Pager Rental
$2.75
Standard Alpha Pager Rental
3.00
2Way Pager Rental
8.70
Complex Duplex P935 Pager Rental
11.00
Airtime
Monthly Rate
Numeric Metro Airtime
$2.25
Numeric Statewide Airtime 
3.25
Numeric Regional Airtime
8.00
Numeric Nationwide Airtime
12.00
Alpha Metro Airtime
3.75
Alpha Statewide Airtime
4.75
Alpha Regional Airtime
10.00
Alpha Nationwide Airtime
15.00
2Way/Complex Duplex Airtime
14.00
Maintenance
Monthly Rate
Alpha and Numeric Pager
$.50
2Way Pager
3.00
Complex Duplex P935 Pager
5.00
Insurance
Alpha and Numeric Pager
$.60
2Way Pager
3.00
Complex Duplex P935 Pager
5.00
Features
Monthly Rate
Pager Voice Mail 10/45/48
$1.25
Pager Voice Mail 15/60/72
1.90
Group Page Number
1.25
Vanity Names (for 2Way and Complex Duplex Pagers)
.35
Purchase
Price
Standard Numeric Pager
$34.00
Standard Alpha Pager
64.00
2Way Pager
107.00
Complex Duplex P935 Pager
205.00
Other Pager Charges
Price
Lost Or Due In From Customer Numeric Pager With Insurance
$18.00
Lost Or Due In From Customer Alpha Pager With Insurance
25.00
Lost Or Due In From Customer 2Way Pager With Insurance
34.00
Lost Or Due In From Customer Complex Duplex P935 Pager With Insurance
54.00
Lost Or Due In From Customer Numeric Pager Without Insurance
31.00
Lost Or Due In From Customer Alpha Pager Without Insurance
50.00
Lost Or Due In From Customer 2Way Pager Without Insurance
78.00
Lost Or Due In From Customer Complex Duplex P935 Pager Without Insurance
153.00

How To Order Pagers 
To order pagers, complete and submit the Pager Order Form (OTM-24). OTM will process the request and bill the agency via the monthly OTM bill. The following information should be included for requesting pager service:

  • User name
  • User's telephone number
  • Cost center to be billed
  • Coverage area requested
  • Type of pager requested, i.e., numeric, alpha, 2Way, or complex duplex
  • Shipping address if the pager is not going to be picked up from OTM

For existing pagers, provide the pager number(s) and the situation OTM needs to address (change number, lost and needs a replacement, etc.).

If the agency's pager communications requirement cannot be met with the various pager offerings available, the agency should notify OTM that it wishes to use another means to procure service. The agency should send the notification to the OTM Procurement Section outlining the reasons the OTM service does not meet its needs and request delegated authority to go out on bid.

BlackBerry Service
The BlackBerry is a wireless device and service that is supported on multiple vendor networks and that provides wireless synchronization to the users desktop for email, contacts, and calendar. BlackBerry also provides access to the Internet through browsers and intranet-based applications. The BlackBerry can also support cellular service such that a single device can meet all the users wireless communications needs.

OTM provides BlackBerry devices and services from multiple carriers such as AT&T, Nextel, Verizon and Sprint.

The latest BlackBerry feature add-on is "tethered access" whereby a BlackBerry can be coupled with a laptop to transmit data in lieu of an air card. Both AT&T and Verizon provide this capability at an additional cost. Sprint provides the service as part of their basic service at no additional cost.

AT&T is the only carrier on contract that currently provides international BlackBerry service.

Nextel and AT&T both offer a GPS navigation tool with their BlackBerry device; it's called TeleNav. AT&T has two versions of the service at different price structures.

As BlackBerry devices are periodically upgraded with increases in memory and features, vendor pricing may frequently change with the introduction of new BlackBerry models. And with each new upgrade and enhancement, BlackBerry device nomenclature changes. Further, purchase prices continuously fluctuate with promotional discounts and market competition. For the latest information on BlackBerry carriers, product availability, and pricing, contact the OTM Messaging Section.

Billing Rates for BlackBerry Service
Billing rates vary by carrier; however, all services are flat rated. Some rates are for data only. Some include both voice and data capability but the voice (cellular service) must be added to the BlackBerry device by utilizing the appropriate cellular contract. Sprint and Nextel charge the same monthly BlackBerry rate whether you add cellular or not. AT&T and Verizon differentiate their monthly BlackBerry data plan from their BlackBerry data and voice capability plan.

Service
Monthly Rate
AT&T Airtime
Unlimited international data with voice capability
$61.00
Unlimited international data
65.50
Unlimited data with voice capability
42.50
Unlimited data
47.00
Unlimited data with voice capability and tethered access 
70.50
Unlimited data and tethered access 
75.00
TeleNav Track Plus GPS add-on feature
15.00
TeleNav Track Premium GPS add-on feature
25.00
Nextel Airtime
Airtime
41.50
TeleNav GPS navigation add-on
11.00
Sprint
Airtime
42.50
Verizon 
Unlimited data
45.00
Unlimited data with voice capability
40.00
Tethered access add-on for unlimited data/voice 
17.00
Tethered access add-on for unlimited data
34.00

How To Order BlackBerry Service 
To order Blackberry service, contact the OTM Messaging Services Section. OTM will work with the TC to select the appropriate service.

Forms 
OTM-24 Pager Order Form
BlackBerry order form--contact the OTM Messaging Services Section

Contacts
Section Messaging Services
Phone 225-342-7774
FAX 225-342-7775
E-mail ellen.smith@la.gov
U.S. Mail

OTM Messaging Services
PO Box 94280
Baton Rouge, LA 70804-9280