CATALOG OF SERVICES ONLINE ORDER ENTRYFORMS WEB BILLING INFORMATION NOTICES STATE GOVERNMENT TELEPHONE NUMBERSCELLULAR AUTHORITY

Home

Commissioner

Offices

Information

Contact

The Calling Card Service allows the card holder to make long distance business calls from any touch tone telephone in the continental United States. International calling cards are available upon request. The calls are charged to the billing account associated with the card. Depending on the option chosen, the individual may be billed directly or the agency may be billed.

OTM's state contract for telephone calling cards is through Qwest Communications.

For a request to have calling card service billed directly to the employee, the employee should submit the individual calling card application form to Qwest Communications. This card is issued directly to the individual by Qwest Communications. The employee is responsible for the protection, use, and management of this card. This includes terms, restrictions, payment, resolution of fraud complaints, and cancellation of service. The employee remits payment directly to Qwest Communications and seeks reimbursement from the agency for business-related telephone expenses. Loss of the card or any suspected fraudulent activity should be reported immediately to the vendor and the agency TC.

For a request to have calling card service billed directly to an agency rather than to an individual state employee, the agency TC should submit a request on an the Qwest Agency Calling Card Application (OTM-33). This application should be sent directly to Qwest Communications.

Billing Rates
Individual Cards from Qwest Communications	$0.09
Agency Cards from Qwest Communications	0.095
International Calling--Qwest Communications	Rates vary by country of call origination and termination
Note: No minimum monthly service fee. Up to 8.7% Universal Service Fund (USF) applies to usage billed by Qwest Communications.

How to Order 
In order to ensure prompt handling of the calling card application, each application form must be filled out completely, signed by the agency telecommunications coordinator, and faxed directly to Qwest Communications. Completed forms should not be sent to OTM. Requests for calling card service may be submitted directly to Qwest Communications on the Qwest Individual Calling Card Application Form (OTM-3). Requests for calling card service billed to the agency should also be directed to Qwest Communications on the Qwest Agency Calling Card Application (OTM-33). Inquiries about the Calling Card Service should be directed to OTM Voice Procurement.

Forms
OTM-3 Qwest Individual Calling Card Application Form
OTM-33 QwestAgency Calling Card Application Form

Contacts
OTM
Section	Voice Procurement
Phone	225-342-7756
FAX	225-342-6867
E-mail	james.prentiss@la.gov
US Mail	OTM Voice Procurement PO Box 94280 Baton Rouge, LA 70804-9280

Vendor
Qwest Communications
Phone	800-968-3986
FAX	800-449-2959
E-mail	michele.buck@qwest.com
US Mail	Qwest Communications 1009 Twilight Trail, Suite 123 Frankfort, Kentucky 40601