The OSRAP Help Desk

The help desk (225-342-1097) is available during the office hours of 7:30 A.M. through 5:00 P.M., Monday through Friday. The service is not available on weekends or on declared state holidays.

The following links are helpful hints about popular topics often discussed in help desk calls. All of the information is presented in PDF format and also as Microsoft Word documents.

JOURNAL VOUCHERS
TRANSFER REVENUE SOURCES
CHECK CANCELLATIONS
GENERAL PROCESSING
PAYMENT PROCESSING TIPS
AP DOCUMENT PROCESSING
BUDGET PROCESS