The Office of Risk Management through its Road Hazard Claims Unit is responsible for investigating, adjusting and managing claims against the Louisiana DOTD for damages resulting from the establishment, design, construction, existence, ownership, maintenance, use, extension, improvement, repair, or regulation of any state bridge, tunnel, dam, street, road, highway, or expressway.
As of July 1, 2013 ORM's Road Hazard claims handling and reporting is being handled by F.A. Richard and Associates (FARA). You may contact FARA directly at 225-448-0350. Access for claims reporting can be found at http://www.laorm.com/index.html.