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Program A: Support Services

Program Authorization: R.S. 36:231

PROGRAM DESCRIPTION

The mission of the Support Services Program is to provide resources and services to the Department of Environmental Quality "to maintain and protect the health, safety and welfare of the people of Louisiana". The specific role of support services is to provide fiscal services (accounting, budget, and funds management), technical services (information services, laboratory services, technology transfer and communications), and administrative services (human resources, contracts and grants, procurement, property control, safety and other general services) to the department and its employees. This program's goal is to provide resources and services to the department and its personnel in support of its mission, objective, and goals. The two activities in this program are: General Support Services and Laboratories.

OBJECTIVES AND PERFORMANCE INDICATOR

The Support Services Program provides fiscal, human resources, and various administrative services to the department. The success of this program is largely reflected in the success of the other programs in the Department. Performance information consistent with this program's strategic plan and with the statewide model for support services programs will be reported next year.

1. During FY 1998-99 the Support Services Program will provide the following improvements in services:

Decrease turnaround time from procurement by 1%

Reduce to 3% the percentage of contracts requiring more than one week for processing

Hold human resources cost per position at same rate as previous year

Reimburse 90% of travel expenses within ten working days of receipt in office

2. The Department of Environmental Quality and the Office of Planning and Budget do not agree upon a mutually acceptable objective for this performance information. (Analysis laboratories)

RESOURCE ALLOCATION FOR THE PROGRAM

SOURCE OF FUNDING

This program is funded with Fees and Self-Generated Revenues, Statutory Dedications and Federal Funds. Fees and Self-Generated Revenues are derived from the sale of regulations, manifest forms, photocopies, etc. The Statutory Dedications are from the Environmental Trust Fund (ETF) and the Waste Tire Management Fund. (Per R.S. 39:32B. (8), see table below for a listing of expenditures out of each statutory dedicated fund.) The ETF consists of all fees assessed pursuant to the authority granted in R.S. 30:2014, R.S.39:55.2 and any other provisions of the law authorizing the department to assess fees. The ETF funds are utilized only for the purposes for which they are assessed. The Waste Tire Management Fund consists of fees assessed pursuant to the authority granted in R.S. 30:2418, R.S. 39:55.2 and any other provisions of the law authorizing the department to assess fees. Federal Funds are from the Water Pollution Program (Section 106).

ANALYSIS OF RECOMMENDATION

GENERAL FUND

TOTAL

T.O.

 

DESCRIPTION

 

 

 

 

 

$0

$17,614,409

138

 

ACT 18 FISCAL YEAR 1997-1998

 

 

 

 

 

 

 

 

 

BA-7 TRANSACTIONS:

$0

$0

0

 

None

 

 

 

 

 

$0

$17,614,409

138

 

EXISTING OPERATING BUDGET - December 10, 1997

 

 

 

 

 

$0

($347,870)

0

 

Equipment/Major Repairs Adjustment(s) (Nonrecurring: -$2,439,642; Replacement/New: +$2,091,772)

$0

$80,750

0

 

Annualization of 1997 -'98 Merit Pay Adjustment(s)

$0

$83,273

0

 

1998 -'99 Merit Pay Adjustment(s)

$0

($98,123)

0

 

Attrition Adjustment(s)

$0

$1,201

0

 

Adjustment(s) for Civil Service, Training and Other Statewide Interagency Transfer Activities

$0

$10,455

0

 

Risk Management Adjustment(s)

$0

($111)

0

 

Rent in State-owned Buildings Adjustment(s)

$0

$2,898

0

 

UPS Fees

$0

$8,037

0

 

Legislative Auditor Fees

$0

$96,806

0

 

Annualization of 14 new positions added during the Regular Session of 1997

$0

$0

0

 

Means of Financing Substitution(s) - Replace Statutory Dedications with Federal Funds due to federal funds being allocated for the new Safe Drinking Water Program

$0

$145,445

0

 

Funding provided for Incumbent Adjustments and Automatic Upgrades

$0

($274,123)

(7)

 

Transfers the Audit Services Section from the Office of Management and Finance to the Office of the Secretary

$0

$179,351

3

 

Transfers/Consolidated the Radiation Protection Laboratory with Air, Biotoxicity and Water Laboratories under the Office of Management and Finance

$0

$1,318,866

0

 

New/Expanded funding for implementation of an agency wide document management system to reengineer the entire computer system

$0

$58,524

2

 

New/Expanded funding provided for two (2) Human Resource positions to handle all classifications for DEQ (new positions, reallocations appeals, reviews of job descriptions, pay studies)

$0

$656,999

8

 

New/Expanded funding provided for certification of commercial laboratories which provide chemical analysis, analytical results, or other appropriate test data to the department which is required as by order of the agency.

 

 

 

 

 

$0

          $19,536,787

144

 

TOTAL RECOMMENDED

 

 

 

 

 

$0

$1,922,378

(6)

 

DIFFERENCE (TOTAL RECOMMENDED AND EXISTING OPERATING BUDGET)

The total means of financing for this program is recommended at 110.9% of the existing operating budget. It represents 100.7% of the total request ($19,620,467) for this program. The increase is primarily due to the following: funding of incumbent adjustments, automatic upgrades, reallocation; annualization of 14 positions added during the 1997 Regular Session; transferring/consolidated the Radiation Protection Laboratory with Air, Biotoxicity and Water Laboratories under the Office of Management and Finance; funding provided for implementation of an agency wide document management system; funding provided for 2 Human Resource positions to handle all classifications for the department and funding provided for certification of commercial laboratories which provide chemical analysis, etc. This program does not have any positions that have been vacant for 1 year or more.

PROFESSIONAL SERVICES

$10,000

 

Contract for Psychological consulting - for DEQ employees to provide clinical assessments of employees referred by supervisors for psychological and/or management consulting services

$7,500

 

Contract for Counseling and Consultation - for counseling and consultation on the wage and labor laws

$20,000

 

Contract for legal assistance on personnel matters, i.e., appeals, EEOC complaints, and harassment cases

$50,000

 

Contract for departmental training to develop basic skills necessary to operate within various software and classes in cardiopulmonary resuscitation for field personnel

$35,000

 

Contract for UNIX Maintenance - to provide assistance in maintaining and updating the UNIX and DOS/Windows based computer system

$8,000

 

Contract for medical exams for the air laboratory personnel to detect possible human contamination from exposures to work related activities

$9,000

 

Contract for medical exams for water laboratory personnel to detect possible human contamination from exposure to work related activities

$60,000

 

Contract for GIS Maintenance - to assist updating and maintaining DEQ's GIS based applications software and data/data sets

$50,000

 

Contract for GIS Satellite Imagery and Pollution Modeling - to improve the spatial resolution of thematic mapper imagery and the spectral resolution of spot imagery by integrating them into one image that preserves the beneficial qualities of both. Also, to assist with the selection and working GIS implementation of a nonpoint source pollution model

$10,000

 

Contract for GIS Image Processing - to develop the use of image processing for the geographical information system

$50,000

 

Contract for Laboratory Analysis to provide analytical service requested by the other divisions of DEQ that the laboratory does not currently have the equipment to perform the testing

 

 

$400,000

 

Contract with A.T. Kerney via the RFP process to perform a diagnostic analysis of business functions and recommended streamlining of processes. This was accomplished in Phase I of the project. The DEQ Steering Committee selected six core business function for Phase II reengineering. Project Evaluation Teams (comprised of DEQ staff) were assigned for training and work under guidance of facilitators from A.T. Kearney during Phase II. The projects selected are: 1) Permits - two project teams, one to streamline the current process and one to design the future permitting function; 2) Surveillance (Inspection process); 3) Enforcement; 4) Remediation; 5) Strategic Planning. In addition, a cross functional group representing all divisions were performed to develop long term vision and strategy for Information Technology as recommended in Phase I. This group is also facilitated through A.T. Kearney. Phase II activities will be completed by May 1998. Phase III will be for implementation of the reengineered processes and involvement of A.T. Kearney will be minimized.

$3,500,000

 

Integrated Information System - This project is for the acquisition and implementation of an Integrated Client/Server and Web enabled application to fully automate the core business functions of DEQ for all media; air, and water. These core business functions include permitting, surveillance, enforcement, remediation, fee invoicing and accounts receivable. This system will interface with and integrate (Geographical Information Systems), analytical data management system, document management system, and provided electronic reporting by industry and public access to allowable DEQ Data.

$1,500,000

 

Document Management System - Continue the implementation of an agency wide document management system. This system will include the scanning, indexing and electronic storage of all documents submitted to DEQ. The electronic images will be routed to appropriate divisions for processing. This system will provide faster processing, reduction of manual filing systems and physical storage space, and more efficient access to documents. This project includes some backfile conversions.

$35,000

 

Multimedia - Funding provided for LDEQ Information Services with multimedia expertise; Designs, develops, and maintains KIOSK (s) initiative for LDEQ

$2,400

 

Contract to remove and replace air filters on continuous air samplers, record available data and return filters to the Louisiana Radiation Protection Division laboratory

$6,000

 

Funding provided to allows for assistance in certification of commercial laboratories which provides chemical analysis, analytical results, or other appropriate test data to the department which is required as part of any permit application, required by order of the agency

 

 

 

$5,752,900

 

TOTAL PROFESSIONAL SERVICES

OTHER CHARGES

$100,000

 

Environmental Science Education - for teachers and universities to develop a statewide environmental information center and provide teachers with school materials and training on environmental issues

$36,577

 

Legislative Auditor - Act 1235 of 1995 authorized the Legislative Auditor to allocate and collect from each audited amounts necessary to compensate the Legislative Auditor for services

$7,200

 

To maintain the micro-analytical laboratory's Accreditation with the National Voluntary Laboratory Accreditation Program (NVLAP) as required by LAC 33:111...2711 for analysis of samples collected under the Asbestos-containing Materials in Schools and Public Buildings Regulations

 

 

 

$143,777

 

TOTAL OTHER CHARGES

 

 

 

 

 

Interagency Transfers:

$12,961

 

Department of Civil Service for personnel services

$1,199

 

Division of Administration - Comprehensive Public Training Program (CPTP) for training services

$189,437

 

Department of Natural Resources' Copy Center for printing and postage costs for joint public notices

$2,150

 

Division of Administration - State Mail Operations for Messenger Mail Services

$44,456

 

Division of Administration - Uniform Payroll System

$3,213

 

Division of Administration for Rent in State-owned Buildings (Shreveport Office Building)

$242,412

 

Department of Public Safety and Corrections for the Statewide Communication System Maintenance and Remodification (user fee)

$76,188

 

Department of Public Safety for Hotline and Radio Dispatch

 

 

 

$622,016

 

TOTAL INTERAGENCY TRANSFERS

ACQUISITIONS AND MAJOR REPAIRS

$2,388,218

 

Replacement of library reference materials, chairs, one (1) new vehicle, overhead projector, laboratory equipment, computer equipment, etc.

 

 

 

$2,388,218

 

TOTAL ACQUISITIONS AND MAJOR REPAIRS

 


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