Program Authorization: Titles 32 and 47 of the Louisiana Revised Statutes
The mission of the Licensing Program is to provide for public safety and protect the property of Louisiana citizens through proper management of driver's license and vehicle registration.
The goal of the Licensing Program is to develop, implement and improve programs to provide more efficient service to the citizens.
The Licensing Program issues Louisiana driver's licenses, Louisiana identification cards, Louisiana motor vehicle license plates, Louisiana motor vehicle registrations and certificates of titles. This program is also responsible for the enforcement of compliance with Louisiana Motor Vehicle Compulsory/Safety Responsibility laws and enforcement of the suspensive action on Louisiana driver's licenses. In addition, the program must comply with several federal/state mandated and regulated programs such as Motor Voter Registration process and the Organ Donor process.
OBJECTIVES AND PERFORMANCE INDICATORS
1. By the end of FY 1998-99, the Licensing Program will improve legal quality, reduce procedural errors, and eliminate manual distribution costs regarding policy and procedures by establishing and on-line process to review policies/procedures prior to implementation to ensure the timely implementation of new or changed policies/procedures and providing all motor vehicle field offices and the headquarters units with intranet capabilities.
2. In FY 1998-99, the Licensing Program, with the aim of providing for the maximum development and utilization of field and headquarters personnel, will increase training opportunities and involvement of field and headquarters personnel by providing training classes offered through the Comprehensive Public Training Program (CPTP) and conducting introductory training regarding drivers license issuance for field personnel statewide.
1 New indicator for which prior year actual datum is not available.
2 Only new employees are offered this new training program; 350 field employees are currently processing transactions.
3. In FY 1998-99, the Licensing Program will review, timely process, and enforce actions to cases involving financial responsibility, driver improvement, driver's license suspensions, and compulsory insurance.
1 The Licensing Program requires uninsured motorists, if there is a reasonable possibility of judgment being rendered against them, to post negotiable security within the limits set forth by the Financial Responsibility Law or comply with the law in some other manner.
2 Every accident that occurs on Louisiana highways must be officially recorded as required by statute. Each accident is reviewed for compliance with the Financial Responsibility and Compulsory Insurance Laws. Suspensive and revocation action is taken against the driving and registering privileges when someone is in non-compliance with statutory requirements.
3 The Licensing program takes suspensive action in cases where a drivers license holder refuses to submit to sobriety tests; when an alcohol analysis test reveals an alcohol content of 010% or above in cases of Class "D" or "E" licenses or .04% or above in cases of Class "A", "B", or "C" licenses and minors; or upon receipt of certain convictions requiring a suspension against driving privileges.
4 The Licensing Program reviews procedures regarding evaluations of medical justifications to determine an individuals ability to operate a motor vehicle safely.
5 The Licensing Program issues restricted licenses upon determination by the court or department.
6 The Licensing Program takes revocation action on all vehicle owners and drivers who are not in compliance with the state's Compulsory Insurance Law.
7 The Licensing Program maintains driving records of all licensed drivers in Louisiana.
4. In FY 1998-99, the Licensing Program will modify or enhance practices to provide increased customer service between the department and the citizens of Louisiana, automobile dealerships, title companies, and financial institutions, through joint, cooperative efforts while at the same time continuing to provide all services currently being offered.
1 The Licensing Program maintains drivers license and vehicle registration capabilities at Baton Rouge headquarters and in local field offices.
2 In FY 1995-96, the Office of Motor Vehicles maintained 84 field offices. The field offices increased to 103 in FY 1996-97 due to field reinstatement offices being transferred from the Louisiana State police to the Office of Motor Vehicles.
3 The Office of Motor Vehicles will expand an existing headquarters unit with additional software and hardware to handle increase.
4 The Licensing Program reviews and processes vehicle registrations and certificates of title and issues various types of license plates such as personalized plates, public plates, and dealer plates.
5 The Licensing Program provides mail-in drivers license capability to individuals who are eligible. The program was halted in April 1997 due to a problem in implementing provisions of the National Voter Registration Act (Motor Voter Act) on mail-in forms. However, after this problem is resolved an increase of 5% is estimated for FY 1997-98. The projected increase in FY 1998-99 is due to statutory amendments to allow Class D and ID card recipients to renew by mail.
6 The Licensing Program is monitoring the impact of the one-stop truck center, which opened on September 1, 1997, for possible expansion into other areas within the state. This truck center is equipped to process; apportioned license plates, cab cards, 48-hour trip permits, and titling/collection of sales/use tax on trucks; commercial licenses; express dealership/title company registration files.
7 The Licensing program is expanding the automated conversant telephone information system at Baton Rouge headquarters and will install additional conversant systems in major metropolitan areas statewide to relay general information to the public prior to office visits. This should reduce the number of repeated office visits.
8 The Licensing Program is expanding internet capabilities for public access to Office Motor Vehicle information via the World Wide Web.
9 The Licensing Program will revise comment cards to increase customer response.
RESOURCE ALLOCATION FOR THE PROGRAM
SOURCE OF FUNDING
This program is funded with State General Fund, Self-Generated Revenues, Statutory Dedications and Federal Funds. The Self-Generated Revenues are derived through the issuance of drivers licenses reinstatement fees, provision of drivers records to insurance companies and various compulsory insurance administrative fees. Of major importance is the $5.50 handling fee on all non-title motor vehicle transactions as authorized by R.S. 39:55.2. The Statutory Dedication is derived from the Office of Motor Vehicles Testing Fund. (Per R.S. 39:32B(8), see table below for a listing of expenditures out of each statutory dedicated fund.) The Federal Highway Administration provides a grant to the office to identify problem drivers.
ANALYSIS OF RECOMMENDATION
The total means of financing for this program is recommended at 97.9% of the existing operating budget. It represents 77.4% of the total request ($45,537,087) for this program. The decreased funding in this program is primarily due to the personnel reductions, reductions in the retirement rate, reductions in risk management premiums, reductions in rent, and reductions in building maintenance. Thirty-three vacant positions have been eliminated.
ACQUISITIONS AND MAJOR REPAIRS
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