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ISIS HelpDesk
 
Questions can be directed in two ways:
By Phone
(225) 342-2677
Select appropriate option from voice messaging menu:
  1. All Permissions/Security issues for all ISIS systems, Business Objects, LaPAC, eCat,and LEO.
  2. Human Resources,Payroll or Timekeeper
  3. AFS, AGPS, CFMS or LaPAC
  4. Business Objects
  5. ISIS Travel
  6. LEO
By Email
Select the appropriate area for which assistance is needed:

AFS/BDSHelpDesk
AGPS/CFMS/LaPAC/eCATHelp Desk
HR Help Desk Form
LEO Help Desk Form

Training Help Desk
TravelHelp Desk
Ad Hoc Reporting/Security Help Desk
 

Hours of Availability:

  • Staffed Monday through Friday, 7:30 AM - 4:30 PM, excluding state holidays.
  • Voice mailis available when help desk is not staffed. Calls will be returned the next working day.
  • Help Desk message will identify any extended system unavailability problem under investigation and expected time of correction.
  • Passwords/userid problemscan only be corrected Monday through Friday, 7:30 AM - 4:30 PM, excluding state holidays (ensure you are able to access system prior to weekend work).
 

Security|Technical Support|Agency Contacts

   

 
Feedback: OIS Webmaster Updated on: 05/12/2008
 
 
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