| ISIS HelpDesk |
| |
| Questions can be directed in two ways: |
|
By Phone |
|
(225) 342-2677 |
|
Select appropriate option from voice messaging menu: |
|
- All Permissions/Security issues for all ISIS systems, Business Objects, LaPAC, eCat,and LEO.
- Human Resources,Payroll or Timekeeper
- AFS, AGPS, CFMS or LaPAC
- Business Objects
- ISIS Travel
- LEO
|
|
By Email |
|
Select the appropriate area for which assistance is needed: |
|
AFS/BDSHelpDesk AGPS/CFMS/LaPAC/eCATHelp Desk HR Help Desk Form LEO Help Desk Form
|
Training Help Desk TravelHelp Desk Ad Hoc Reporting/Security Help Desk |
Hours of Availability:
|
|
Staffed Monday through Friday, 7:30 AM - 4:30 PM, excluding state holidays.
Voice mailis available when help desk is not staffed. Calls will be returned the next working day.
Help Desk message will identify any extended system unavailability problem under investigation and expected time of correction.
Passwords/userid problemscan only be corrected Monday through Friday, 7:30 AM - 4:30 PM, excluding state holidays (ensure you are able to access system prior to weekend work).
|
|
|
|
Security|Technical Support|Agency Contacts
|
|
|