Payments
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| Why did my OPAY failed and the OPAG screen show the reason to be because the percent variance was exceeded? |
| The payment exceeds 10% of purchase order and/or account distribution. An order change must be entered to increase the encumbered funds, then the payment can be processed. Return to question list |
| How can I correct a failed payment due to an invalid discount? |
| The discount entered is not valid on the AFS DISC table. Contact the OSRAP Help Desk, (225) 342-1097, and request that the discount be added to the DISC table. Once added, the payment can be re-processed. Return to question list |
| How can I change the scheduled pay date if OPAY status is 636? |
| Once the payment has been processed, the scheduled pay date can not be changed on OPAY. Contact the OSRAP Help Desk at (225) 342-1097 for assistance. Return to question list |
| How can I change the scheduled pay date if OPAY status is 621? |
| Change the approved payment flag to "N" , then change the scheduled pay date and press enter. Return to question list |
| How do I cancel a payment on OPAY? |
| If OPAY status is at a 636 and no check number is listed, then change the status to 697. The status will return at 698. On OINV, reverse post and cancel (660, then 696) the invoice for that payment. If a check number is present, the user is unable to cancel the payment. Contact the OSRAP Help Desk at (225) 342-1097 for assistance. Return to question list |
| My order status is 480 but I can't locate an OPAY record for this order. Why? |
| At a 480 status, the order has only receipts recorded. You must build and post an invoice on OINV (if the order is not an LDO or a confirming order) and the system will build the OPAY. Return to question list |
| How do I change the "single check" flag on OPAY if the status is at or greater than 636? |
| Once the payment has been processed, OPAY can not be changed. Contact the OSRAP Help Desk at (225) 342-1097 for assistance. Return to question list |
| How can I find if any credits have been applied to payments for vendors? |
See 1G07B BUNDL report. |
