| ISIS Help Desk |
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Web Ticket (Preferred Method)
How do I create a Help Desk Web Ticket?
Web Ticket Hints and Solutions
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Phone - (225) 342-2677
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Select appropriate option from voice messaging menu:
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- All Permissions/Security issues for all ISIS systems, Business Objects, LaPAC, eCat, and LEO.
- Human Resources, Payroll or Timekeeper
- AFS, AGPS, CFMS or LaPAC
- Business Objects
- ISIS Travel
- LEO
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Email |
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Select the appropriate area for which assistance is needed: |
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AFS/BDS Help Desk
AGPS/CFMS/LaPAC/eCAT Help
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Travel Help Desk |
Hours of Availability:
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Staffed Monday through Friday, 7:30 AM - 4:30 PM, excluding state holidays. Voice mail is available when help desk is not staffed. Calls will be returned the next working day. Help Desk message will identify any extended system unavailability problem under investigation and expected time of correction. Passwords/userid problems can only be corrected Monday through Friday, 7:30 AM - 4:30 PM, excluding state holidays (ensure you are able to access system prior to weekend work).
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Security|Technical Support|Agency Contacts
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