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| LPGW Agency
Application Acceptance Process
For acceptance and to participate in the Louisiana.gov Payment Gateway
(LPGW) as provided by the Office of Electronic Services (OES) in
cooperation with the Louisiana Office of the Treasury, state entities
must determine their needs, complete and submit the proper documentation,
and proceed as follows: |
Agency Review and Needs
Assessment of Louisiana Payment Gateway
- Agency Business Office/Unit enlists involvement of Agency Fiscal
office in a selected Project to determine payment processing need
and solution type, e.g., use of ACH and/or Credit Card Processor(s)
- Agency Fiscal office reviews the Louisiana.gov Payment Gateway
website
- Agency Fiscal office obtains briefing from OES about LPGW participation
- Agency Fiscal office obtains briefing from The Louisiana Department
of the Treasury about the Agency Fiscal Office Responsibilities in
this process.
Agency Review and Submittal
of Agency Participation Agreements and Contracts
- Agency Fiscal office reviews the Agency Participation Agreements (APA) required for participation on the LPGW website referring to the ACH and credit card master contracts of their choice and determines which APA(s) is/are required for their needs
- Agency Fiscal office completes a copy of LPGW Agency Participation Agreement found on the LPGW website and submits it online, by fax, or as email attachment to the Office of Electronic Services
- Agency Fiscal office downloads appropriate Agency Participation Agreement (APA) Form(s) for American Express, Discover, and/or Visa/Master Card (Paymentech), including the ACH Participation Agreement Form from website
- Agency Fiscal office completes 3 copies of the APA(s) and obtains Chief Fiscal Officer (CFO) signature
- Agency submits all signed APA(s) to the Louisiana Department of the Treasury
- Agency notifies the Office of Electronic Services of its intent to participate in the Louisiana payment Gateway by submitting an online Louisiana Payment Gateway Enrollment Form
Louisiana Department of
the Treasury Opens State Account for Enrolling Agency
- The Louisiana Department of the Treasury opens J.P. Morgan Chase
Bank Deposit Account for the Agency
- The Louisiana Department of the Treasury updates the LPGW Agency
Participation Agreement Form with J.P. Morgan Chase Bank Deposit Account
information then forwards copies of the document(s) to each agency
selected Credit Card Processing Service Provider(s)
- The Louisiana Department of Treasury retains 3 copies of the Louisiana.gov
Payment Gateway Agency Participation Agreement form
Enrolling Agency Assigned
Merchant Account(s) by Payment Processing Service Provider(s)
- The designated Credit Card Processing Service(s) review(s) and sign(s)
APA copies, assigns a “chain-level” Agency Merchant Account
Number on the applicable agency participation set up forms, and returns
2 copies to the Louisiana Department of the Treasury
- The Louisiana Department of the Treasury insures documents are
properly signed and: (1) keeps 1 copy of all APA documents on file,
(2) returns 1 copy of all APA documents to Agency Fiscal office, (3)
signs and completes the Louisiana.gov Payment Gateway Agency Participation
Agreement form, and (4) sends 1 copy of the completed LPGW APA form
to the Office of Electronic Services for approval confirmation, signature,
and record retention
Enrolling Agency’s
Connectivity to Louisiana Payment Gateway
- OES LPGW Liaison will contact the necessary technical personnel
to establish connectivity to the Louisiana Payment Gateway, i.e.,
a Virtual Private Network (VPN), between the enrolling Agency and
the hosting site of the Louisiana Payment Gateway.
Enrolling Agency Assigned
Unique Louisiana Payment Gateway Account Profile
- The enrolling Agency will verify that their Account Profile identification
information, as provided by Pay-Central for each application that
is to be hosted on the Louisiana Payment Gateway, has been received
by the Office of Electronic Services.
- Upon receipt of the proper documentation, Office of Electronic Services assigns a temporary LPGW Identification number and password
for participating agency’s transaction testing purposes.
- The Office of Electronic Services will generate a test account
and a production account based on the Pay-Central agency profile
to enable the enrolling Agency to log onto the Louisiana Payment
Gateway servers through which payment transactions will be posted.
Agency Assesses Technological
Needs for Louisiana Payment Gateway Connectivity
- Agency Business Office/Unit requests the LPGW XML Interface Programmer’s
Guide for technical support and preparation for the application
development phase.
- OES will provide the enrolling Agency with the technical documentation
required for the agency to establish an interface with the Payment
Gateway
- Agency Business Office/Unit conducts security Risk Assessment
for the Agency Project application and submits this to their appropriate,
authorized internal office authority(ies) for technical and security
purposes.
- Agency Business Office/Unit follows internal departmental policies
and procedures for connectivity and handling of electronic payments.
If no such policies or procedures exist within this Agency, they
are to be developed and implemented according to all applicable
State rules and regulations. If such policies and/or procedures
do exist for this Agency Project, the Agency must ensure the existing
internal procedures are updated to include the processing requirements
of the current project.
- Agency IT Projects Office personnel develops its application
and the interface to the LPGW and requests merchant set-up in the
LPGW test environment by contacting OES LPGW liaison.
- Agency IT Projects Office personnel develops a test script as
prescribed by Paymentech and notifies OES that it is ready to conduct
system testing in cooperation with Office of Electronic Services
IT personnel.
- Agency IT Project Office and Office of Electronic Services IT
personnel document test results and proceeds to batch transaction
and funding reconciliation procedures that will include Agency Fiscal
Office and Paymentech personnel.
- Participating Agency notifies Office of Electronic Services of
transaction testing completion and transaction process approval
by Paymentech for access approval to LPGW production environment
and assignment of permanent LPGW Identification number and Password.
Enrolled Agency Activates
Electronic Payment Application on Louisiana Payment Gateway
- The enrolling Agency activates the application link on their website
for live transactions once:
• the payment processes and functionalities are deemed
accurate, accountable, and timely through the enrolling Agency and
Payment Gateway testing and production infrastructure and
• the Enrolled Agency and Office of Electronic Services
staff have both confirmed that the Agency’s electronic payment
application and the Louisiana Payment Gateway are ready to process
live transactions.
Enrolled Agency Activates
Electronic Payment Application on Louisiana Payment Gateway
- The enrolling Agency activates the application link on their website
for live transactions once:
• the payment processes and functionalities are deemed
accurate, accountable, and timely through the enrolling Agency and
Payment Gateway testing and production infrastructure and
• the Enrolled Agency and Office of Electronic Services
staff have both confirmed that the Agency’s electronic payment
application and the Louisiana Payment Gateway are ready to process
live transactions.
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