Division of Administration - Kristy Nichols, Commissioner - State of LouisianaState of Louisiana - Office of Computing Services
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Tel: (225) 342-5165
Fax: (225) 342-5137

Mailing Address:
P.O. Box 44335
Baton Rouge, LA 70804-4335

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OCS Help Desk

The OCS Help Desk business hours are:
Monday thru Friday from 7:30 AM to 4:30 PM

Customers may contact the OCS Help Desk to request service or support via the following methods:

  • Phone Support:  225-342-4730
  • ISIS/HR Help Desk Phone Support (LEO, AGPS, CFMS):  225-342-2677
  • Non-DOA Agencies:  Initial call should be made to that agency's Help Desk for first-line problem management.

After hours, weekend and emergency phone support:  

OCS Help Desk      

877-624-3968

PCLAN Desktop Support

877-562-1581

Windows Server Support

877-795-1239

Statewide Email

877-309-8150

UNIX/AIX HR Administration

877-754-4961

Mainframe OS Support

877-818-1565

Open Systems DBA Support

888-906-7033

Resource Management

877-357-6979

Mainframe Database Administration

866-717-0133

Hardware

877-798-9229

Ideas and Suggestions

If you have any ideas or suggestions, please give us your input via email:
DOA-OCS-HelpDesk@LA.GOV

OCS looks forward to hearing from you.