OCS Help Desk
The OCS Help Desk business hours are:
Monday thru Friday from 7:30 AM to 4:30 PM
Customers may contact the OCS Help Desk to request service or support via the following methods:
- Phone Support: 225-342-4730
- ISIS/HR Help Desk Phone Support (LEO, AGPS, CFMS): 225-342-2677
- Non-DOA Agencies: Initial call should be made to that agency's Help Desk for first-line problem management.
After hours, weekend and emergency phone support:
OCS Help Desk |
877-624-3968 |
PCLAN Desktop Support |
877-562-1581 |
Windows Server Support |
877-795-1239 |
Statewide Email |
877-309-8150 |
UNIX/AIX HR Administration |
877-754-4961 |
Mainframe OS Support |
877-818-1565 |
Open Systems DBA Support |
888-906-7033 |
Resource Management |
877-357-6979 |
Mainframe Database Administration |
866-717-0133 |
Hardware |
877-798-9229 |
Ideas and Suggestions
If you have any ideas or suggestions, please give us your input via email:
DOA-OCS-HelpDesk@LA.GOV
OCS looks forward to hearing from you.
