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The mission of the Office of Computing Services (OCS) is to provide information technology services to the Division of Administration (DOA) and to provide centralized IT services to other State departments as directed by the CIO. Within the DOA, OCS provides hardware and software support for servers and desktop computers. Statewide IT services provided include computing facilities management, statewide e-mail, consolidated monitoring services and mainframe support.
OCS responsibilities include:
| CMS |
This service provides centralized monitoring of statewide networks, critical infrastructure and selected servers and applications.
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| EMAIL |
Provides and supports email, collaborative calendaring, and wireless services for the State of Louisiana.
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| HELP DESK |
Provides first-line problem management for Division of Administration (DOA) computer users and statewide mainframe remote printing users. Also promulgates and administers the IT security policy for the Division of Administration and statewide users of the DOA mainframe.
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| PC/LAN SERVICES |
Provides support for desktop computing, LAN management, and technical consulting.
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| SOFTWARE SUPPORT |
Maintains the operating system and related system software, such as the tape and disk management software, language compilers, and transaction processing software, for the DOA, DOE, DSS, and DHH mainframes. Maintains the database software for the mainframe, Unix, and Intel platforms which consists of DB2 and SQL Server. Provide Operating System support for Unix Systems.
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| OPERATIONS |
Provides day-to-day operational support for the DOA mainframe and mid-range computers.
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| PROCUREMENT |
Procures Information Technology products and services for the Division of Administration.
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