Courses in the Houma/Thibodaux Area
Listed Alphabetically
JULY - DECEMBER 2008
(Updated 8/18/2008)
The following classes are being offered in the Houma/Thibodaux area through the Comprehensive Public Training Program. To register for classes, complete a CPTP class registration form andsend it to your agency CPTP coordinator. Participants will receive written confirmation of their registration about three weeks before the course begins. All classes will meet from 8:15 a.m. to 3:30 p.m., unless stated otherwise. For further information, call your agency CPTP coordinator or the CPTP office at (225) 219-4528.
Please check this site regularly for updates.
Course: BUILDING BETTER PERFORMANCE THROUGH EMPLOYEE SKILL DEVELOPMENT (1 Day)
Class Registration Form
This 1-day class highlights the fact that managers and supervisors need to ensure that employees have both the necessary job skills and opportunities for learning transfer. The primary purpose of this class is to share strategies and techniques that can be used before, during, and after training to ensure support for the transfer of knowledge and skills to improved performance on the job. Also included is a brief introduction to the many performance factors that can play important roles in the employee training process. Class participants are encouraged to examine their work environments carefully in order to fully understand all the factors that may be affecting worker performance. This class is open to all levels of mangement and to those with special permission from their agencies.
| DATES |
CITY |
LOCATION |
| No current offerings. |
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Course: CIVIL SERVICE ESSENTIALS FOR SUPERVISORS (1 Day)
Class Registration Form
In this 1-day class, participants will discuss a variety of supervisory responsibilities within the context of the Civil Service system. Participants will learn why the merit system was created and ways through which they can better manage employees' behavior, schedules, and performance. Topics include the following: an overview of the supervisor's fundamental role in the PPR process; dos and don'ts of interviewing and reference checking; avoiding harassment and discrimination in the workplace; prohibited political activities for classified employees; managing employees' work schedules; assigning duties to employees; a supervisor's role in the chain of command; and how to orient new employees. This class is open to all levels of management and to those with special permission from their agencies.
** NOTE: This class will be taught by Civil Service in two different formats for differing audiences. The content is the same -- only the presentation and exercises are modified to meet the needs of the target audiences of "Traditional" or "Nontraditional." Classes are so designated next to the date.
Classes marked Nontraditional are targeted to supervisors working in settings such as maintenance, skilled trades, laborers, facility services, food service, housekeeping, etc., and jobs which do not require professional licensure and/or certifications.
Classes marked Traditional are targeted to supervisors working in traditional office settings and/or jobs which may require professional licensure/certifications (e.g. accountants, nurses, pharmacists, etc.).
CPTP Coordinators and/or mandatory Training Coordinators are responsible for making sure supervisors register for the appropriate classes targeted for their jobs. This will not be checked during the registration process by CPTP or Civil Service.
| DATES |
CITY |
LOCATION |
| No current offerings. |
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Course: COMMON MYTHS THAT AFFECT GOOD SUPERVISION (1 Day)
Class Registration Form
This 1-day class presented by the Dept. of Civil Service examines a number of harmful, common myths that exist in the state government workforce. These myths negatively impact productivity and morale. Belief in them can result in supervisors who feel powerless to do a good job. Participants will identify these myths and work with them in common sample work situations. Participants will then learn specific courses of action they can apply to correct behavior resulting from these false beliefs. A few of the myths that will be discussed in class include: "A state employee can't be fired;" "All employees should get a merit increase;" "All employees must be treated the same;" "Employees can take leave whenever they wish;" plus several others. This class is open to all levels of management and to those with special permission from their agencies.
** NOTE: This class will be taught by Civil Service in two different formats for differing audiences. The content is the same -- only the presentation and exercises are modified to meet the needs of the target audiences of "Traditional" or "Nontraditional." Classes are so designated next to the date.
Classes marked Nontraditional are targeted to supervisors working in settings such as maintenance, skilled trades, laborers, facility services, food service, housekeeping, etc., and jobs which do not require professional licensure and/or certifications.
Classes marked Traditional are targeted to supervisors working in traditional office settings and/or jobs which may require professional licensure/certifications (e.g. accountants, nurses, pharmacists, etc.).
CPTP Coordinators and/or mandatory Training Coordinators are responsible for making sure supervisors register for the appropriate classes targeted for their jobs. This will not be checked during the registration process by CPTP or Civil Service.
| DATES |
CITY |
LOCATION |
| No current offerings. |
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Course: CONDUCTING AN EFFECTIVE JOB INTERVIEW (1 1/2 Days)
Class Registration Form
This 1 1/2-day class will provide a basic introduction to effective interviewing skills. Participants will learn how to forecast necessary staffing levels based on required skills and changes in technology, perform a job skill analysis, prepare behavior-based interview questions, apply the basic requirements of employment laws to work situations, follow legally required interviewing guidelines, and develop a system to evaluate and select job candidates. This class is open to all levels of management and to those with special permission from their agencies.
| DATES |
CITY |
LOCATION |
August 28-29, 2008
(ends 11:30 a.m. on 29th) |
Thibodaux |
Nicholls State University, Ellender Library 3rd Floor, Multi-Purpose Room |
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Course: CONDUCTING PRODUCTIVE EMPLOYEE PERFORMANCE REVIEWS (1 Day)
Class Registration Form
This 1-day class will teach participants how to conduct performance reviews in a way that is productive and helpful to work group performance. Participants will learn how to use performance feedback to reinforce or improve job performance, use PPR to develop employee behavioral expectations, conduct a performance feedback interview, and apply tools and procedures to negotiate an employee performance improvement plan. This class is open to current supervisors and managers only. Note: This course is designed to complement, not substitute for, the Performance Planning and Review course taught by the Department of Civil Service.
| DATES |
CITY |
LOCATION |
| No current offerings. |
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Course: CONTROLLING ABSENTEEISM & TARDINESS IN STATE GOVERNMENT(1 Day)
Class Registration Form
This 1-day class presented by the Dept. of Civil Service provides practical techniques for controlling absenteeism and tardiness and why these need to be controlled. It includes how to manage different types of leave, especially annual and sick leave. Participants will learn what rights state employees do and do not have in using leave. Supervisors will learn their options and responsibilities in controlling absenteeism. This class is open to all levels of management and to those with special permission from their agencies.
** NOTE: This class will be taught by Civil Service in two different formats for differing audiences. The content is the same -- only the presentation and exercises are modified to meet the needs of the target audiences of "Traditional" or "Nontraditional." Classes are so designated next to the date.
Classes marked Nontraditional are targeted to supervisors working in settings such as maintenance, skilled trades, laborers, facility services, food service, housekeeping, etc., and jobs which do not require professional licensure and/or certifications.
Classes marked Traditional are targeted to supervisors working in traditional office settings and/or jobs which may require professional licensure/certifications (e.g. accountants, nurses, pharmacists, etc.).
CPTP Coordinators and/or mandatory Training Coordinators are responsible for making sure supervisors register for the appropriate classes targeted for their jobs. This will not be checked during the registration process by CPTP or Civil Service.
| DATES |
CITY |
LOCATION |
| October 2, 2008 |
Thibodaux |
Nicholls State University, Ellender Library 3rd Floor, Multi-Purpose Room |
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This 1-day class will help participants implement strategies and techniques to help themselves adapt to various changes in their work situations. Participants will learn how to identify areas of resistance and negative mental models, apply a model for individual transition in order to learn how to manage their reactions to change, apply techniques that will foster creativity and innovation during the change process, and identify ways to be proactive during the implementation of changes.
| DATES |
CITY |
LOCATION |
| December 8, 2008 |
Thibodaux |
Nicholls State University, Ellender Library 3rd Floor, Multi-Purpose Room |
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Course: DEVELOPING A MOTIVATED WORK GROUP (1 Day)
Class Registration Form
This 1-day class examines motivation and goal setting as components of managing work group performance. Participants will learn how to link goal setting with individual action plans, strategies, objectives, and goals of the agency. Participants will be able to diagnose motivation-related performance problems. Class exercises will enable participants to use practical techniques to improve and maintain motivation. This class is open to all levels of management and to those with special permission from their agencies.
| DATES |
CITY |
LOCATION |
| September 30, 2008 -- FULL |
Thibodaux |
Nicholls State University, Ellender Library 3rd Floor, Multi-Purpose Room |
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Course: DOCUMENTING FOR PERFORMANCE AND DISCIPLINE (1 Day)
Class Registration Form
This 1-day class taught by staff of the Dept. of Civil Service is designed to aid in the development of documentation skills frequently used and required of supervisors. Participants will learn the difference between the standards of documentation necessary for Performance Planning & Review versus the standards necessary for disciplinary action. The course material emphasizes documenting through recording observable behavior. Participants will work with examples of work situations common to the classified service. This class is open to all levels of management and to those with special permission from their agencies.
| DATES |
CITY |
LOCATION |
| No current offerings. |
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Course: EFFECTIVE CONFLICT RESOLUTION STRATEGIES (1 Day)
Class Registration Form
This 1-day class explores strategies for resolving or managing interpersonal conflict in the workplace. Participants will learn about the causes and effects of conflict; the appropriate use of different conflict management styles; and how to apply collaborative, win-win techniques.
| DATES |
CITY |
LOCATION |
| November 6, 2008 |
Thibodaux |
Nicholls State University, Ellender Library 3rd Floor, Multi-Purpose Room |
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Course: ETHICAL BEHAVIOR IN THE WORKPLACE (1 Day)
Class Registration Form
This 1 day course will help participants learn how to evaluate work situations to identify potential ethical problems and conflicts of interest. Participants will learn how to develop a plan to comply with rules and/or laws governing potential areas of conflict, promote awareness of ethical behavior in work groups, and anticipate the implications of words and actions within work group goals. This class is open to all levels of management and to those with special permission from their agencies.
| DATES |
CITY |
LOCATION |
| September 19, 2008 |
Thibodaux |
Nicholls State University, Ellender Library 3rd Floor, Multi-Purpose Room |
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Course: MANAGING WORK TIME EFFECTIVELY (1 Day)
Class Registration Form
This 1-day class examines the various approaches that can be used to manage time effectively. Participants will identify the activities that determine their use of time and learn the keys to effective time management. Particular emphasis will be placed on establishing work priorities to maximize effective use of time. The course will present a flexible approach that can be adapted to fit most participants' preferred time management style. In class, participants will develop a prioritization plan to be used on the job.
| DATES |
CITY |
LOCATION |
| November 5, 2008 |
Thibodaux |
Nicholls State University, Ellender Library 3rd Floor, Multi-Purpose Room |
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Course: PERFORMANCE PLANNING AND REVIEW FOR SUPERVISORS (1 Day)
Class Registration Form
This 1-day class provides participants with basic information concerning the major components of the Civil Service performance planning and review system: planning, documentation, and evaluation. This class is open to all levels of management and to those with special permission from their agencies.
| DATES |
CITY |
LOCATION |
| October 1, 2008 |
Thibodaux |
Nicholls State University, Ellender Library 3rd Floor, Multi-Purpose Room |
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Course: PROFESSIONALISM & PRODUCTIVITY FOR NON-SUPERVISORS (2 Days)
Class Registration Form
This 2-day class is designed to provide participants with the tools and strategies necessary to enhance their professionalism while also increasing their level of productivity. Elements of professionalism covered include professional behavior, communicating as a professional, managing conflict as a team professional, personal organization and productivity, and personal goal setting. This class is open to non-supervisory employees only.
| DATES |
CITY |
LOCATION |
| October 16-17, 2008 |
Thibodaux
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Nicholls State University, Ellender Library 3rd Floor, Multi-Purpose Room
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Course: PROVIDING QUALITY SERVICE (1 Day)
Class Registration FormThis 1-day class provides a foundation to help participants address the basic service needs of their customers. Participants will learn how to assess individual situations to identify potential opportunities for providing service. They will also learn specific strategies to help them meet the needs of customers working within Louisiana state government. Additionally, participants will learn strategies for dealing with difficult, challenging customers. Also, this class will help employees learn methods for utilizing appropriate and available resources within their agencies. This class is open to all employees, whether or not they have taken any other customer service classes.
| DATES |
CITY |
LOCATION |
| August 27, 2008 -- FULL |
Thibodaux |
Nicholls State University, Ellender Library 3rd Floor, Multi-Purpose Room |
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Course: STRATEGIES FOR SUPERVISORY SUCCESS (1 Day)
Class Registration Form
This1-day class is designed to help participants develop strategies to effectively assume their supervisory roles within their agencies. Learning objectives include managing your transition to a supervisory role, building personal credibility, developing work group commitment, and implementing action planning within the agency. This class is open to new supervisors and to those with special permission from their agencies.
| DATES |
CITY |
LOCATION |
| December 9, 2008 |
Thibodaux |
Nicholls State University, Ellender Library 3rd Floor, Multi-Purpose Room |
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CPTP || Registration Procedures || CPTP Class Registration Form
