Karen Puckett

Tel: (225) 342-4739
Fax: (225) 219-4191
Email: Karen.Puckett@la.gov

Mailing Address:
P.O. Box 94095
Baton Rouge, Louisiana
70804-9095

Physical Address:
1201 N. Third Street
Suite 1-170
Baton Rouge, Louisiana
70804-9095

Get A Game Plan Louisiana Recovery Authority Louisiana Disaster Recovery Funding
Required Courses for Jobs in Supervisory Group 3

JULY - SEPTEMBER 2009
(Updated 7/1/09)
 

The following classes are required for employees whose jobs fall into Supervisory Group 3. To register for classes, complete a CPTP class registration form and send it to your agency CPTP coordinator. Participants will receive written confirmation of registration about two to three weeks before the course begins. All classes will meet from 8:15 a.m. to 3:30 p.m., unless specifically stated otherwise. For further information, call your agency CPTP coordinator or the CPTP office at (225) 219-4528.

Please check this site regularly for updates.


Effective July 1, 2008, the following courses will be required for employees whose jobs fall in Supervisory Group 3, as defined by the Department of Civil Service:

  • Individual Differences and Diversity in the Workplace
  • Managing and Improving Work Processes
  • Manager's Role in Workforce and Succession Planning
  • Planning and Accountability
  • All requirements for Supervisory Groups 1 and 2

See below for specific dates and locations for Supervisory Group 3 classes.



INDIVIDUAL DIFFERENCES & DIVERSITY IN THE WORKPLACE
Class Duration: 1 Day
Class Registration Form

This 1-day class will examine the ways we handle the individual differences among people in the workplace. Participants will learn how and why we have different perceptions about people and how those perceptions can affect teamwork and productivity in positive and negative ways. Participants will practice dealing with different dimensions of diversity in structured exercises and learn how to create a climate in which all employees' contributions are recognized and appreciated.

DATES CITY LOCATION
July 7, 2009 -- FULL Baton Rouge Claiborne Office Bldg., 1201 N. Third St., Room 1-185
July 7-8, 2009
(9:00 a.m. - 12:00 p.m.)		 Greenwell Springs OAD, Springs of Recovery, 23260 Greenwell Springs Road, Men's Gymnasium
July 7-8, 2009
(1:00 p.m. - 4:00 p.m.)		 Greenwell Springs OAD, Springs of Recovery, 23260 Greenwell Springs Road, Men's Gymnasium
July 9, 2009 Monroe E A Conway Hospital, 4864 Jackson St., Conference Hall - 2nd Floor
July 14-15, 2009
(9:00 a.m. - 12:00 p.m.)		 Greenwell Springs OAD, Springs of Recovery, 23260 Greenwell Springs Road, Men's Gymnasium
July 21, 2009
(9:00 a.m. - 4:15 p.m.)		 Greenwell Springs OAD, Springs of Recovery, 23260 Greenwell Springs Road, Men's Gymnasium
August 4, 2009 Shreveport DHH Regional Office, 3020 Knight Street, 1st Floor Conference Room
August 13, 2009 Baton Rouge Claiborne Office Bldg., 1201 N. Third St., Room 1-186
August 13, 2009 Lafayette South Louisiana Community College, Fine Arts Room, 320 Devalcourt Street
September 17, 2009 Lake Charles Dept. of Health & Hospitals Regional Office, 2300 Broad Street, Room 39
     


MANAGER'S ROLE IN WORKFORCE AND SUCCESSION PLANNING
Class Duration: 1 Day
Class Registration Form

Targeted to middle and upper level managers, this class describes the role managers should play in the succession planning process. When your workforce retires, who will be ready to replace these experienced employees? What strategies have you implemented to ensure that your agency will be properly staffed with qualified supervisors, managers, and leaders? Succession planning enables your organization to help provide training and development opportunities to your agency's future leaders. Succession planning helps you "build bench strength."

DATES CITY LOCATION
July 23, 2009 Alexandria State Office Building, 900 Murray Street, 1st Floor Conference Room
August 3, 2009 Monroe University of La. at Monroe, Student Union Bldg., 2nd Floor, Ballroom B
August 18, 2009 -- FULL Baton Rouge Claiborne Office Bldg., 1201 N. Third St., Room 1-185
August 26, 2009 Hammond Hammond Medicaid Office, Conference Room, 121 Robin Hood Drive
     


MANAGING AND IMPROVING WORK PROCESSES
Class Duration: 2 Days
Class Registration Form

This 2-day class examines how work processes impact work effectiveness. Participants will learn how to analyze current work processes, develop a process performance tracking system, break down processes into tasks, and apply a process improvement strategy. Skills learned in this class will be applicable to the management of any work process.

DATES CITY LOCATION
August 19-20, 2009 Thibodaux Bayou Region S&SC Annex, 690 East First Street
August 31 - September 1, 2009 New Orleans LSU Medical Center, 2021 Perdido Street, Basement Ed. Classroom
September 9-10, 2009 Baton Rouge Claiborne Office Bldg., 1201 N. Third St., Room 1-185
     


PLANNING & ACCOUNTABILITY)
Class Duration: 2 Days
Class Registration Form

This 2-day class is designed to facilitate the performance measures phase of the strategic planning process. The class will provide an introduction to the role of performance management, an overview of thestrategic planning process, and tools to develop methods to measure results.

DATES CITY LOCATION
July 9-10, 2009 Baton Rouge Claiborne Office Bldg., 1201 N. Third St., Room 1-185
August 10-11, 2009 Baton Rouge Claiborne Office Bldg., 1201 N. Third St., Room 1-185
September 24-25, 2009 Baton Rouge Claiborne Office Bldg., 1201 N. Third St., Room 1-185