- Addressing Emotions at Work (1/2 day)
Building Better Performance Through Employee Skill Development (1 day)
Civil Service Basics for Human Resource Professionals (1 day)
Civil Service Essentials for Supervisors (1 day)
Clarifying Performance Expectations (1/2 day)
Common Myths That Affect Good Supervision (1 day)
Conducting an Effective Job Interview (1.5 days)
Conducting Productive Employee Performance Reviews (1 day)
Controlling Absenteeism & Tardiness in the Workplace (1 day)
Correcting Performance Problems (1/2 day)
Curriculum for Human Resource Professionals (7 one-day modules)
Dealing With Change (1 day)
Delegating Effectively (1/2 day)
Developing Effective Teams, Part 1 (1 day)
Developing Effective Teams, Part 2 (1.5 days)
Developing Effective Teams, Part 3 (1.5 days)
Developing a Motivated Work Group (1 day)
Documenting for Performance & Discipline (1 day)
Effective Conflict Resolution Strategies (1 day)
Effective Presentation Skills (2 days)
Effective Problem Solving & Decision Making (2 days)
Elements of Supervisory Practices, Part 1 (2 days)
Elements of Supervisory Practices, Part 2 (2 days)
Employment Law for Agency Counsel (1 day)
- Ethical Behavior in the Workplace (1 day)
Improving Employee Performance Through Coaching (1 day)
Individual Differences & Diversity in the Workplace (1 day)
Introduction to Job Profiling (1/2 day)
Manager's Role in Workforce & Succession Planning (1 day)
Managing Across Generations (1 day)
Managing & Improving Work Processes (2 days)
Managing Work Time Effectively (1 day)
Performance Planning & Review for Supervisors (1 day)
Planning & Accountability (2 days)
PPR Train-the-Trainer (1 day)
Professionalism & Productivity for Non-Supervisors (2 days)
Providing Quality Service (1 day)
Strategies for Supervisory Success (1 day)
Workplace Negotiation Skills (1 day)
Writing for Managers (1 day)