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MANDATORY CPTP SUPERVISORY TRAINING COURSES
TAUGHT BY THE DEPARTMENT OF STATE CIVIL SERVICE
CIVIL SERVICE ESSENTIALS FOR BEING AN EFFECTIVE SUPERVISOR (1 Day)
This course familiarizes state supervisors with important and relevant Civil Service concepts and human resources practices necessary to be an effective supervisor. These includethe following areas:
- Knowing one's role in the chain of command;
- Avoiding harassment and favoritism;
- Proper interviewing and reference checking;
- Ways to set your employees up for success; and
- The legal implications of supervisory signatures on position descriptions, leave slips, etc.
COMMON MYTHS THAT AFFECT GOOD SUPERVISION (1 Day)
This class examines a number of harmful, common myths that exist in the state government workforce. These myths negatively impact productivity and morale. Belief in them can result in supervisors who feel powerless to do a good job. Participants will identify these myths and work with them in common hypothetical situations. Participants will then learn specific courses of action they can apply to correct behavior resulting from these false beliefs. Myths that will be studied include the following:
- A state employee cannot be fired.
- All employees should get a merit increase.
- All employees must be treated the same.
- Employees can take leave whenever they wish.
- Employees can waste work time on personal matters.
- An employee cannot be required to perform duties that are not in his job description.
- There is nothing than can be done to reward good employees.
- All employees must be hired at the minimum of their pay ranges.
CONTROLLING ABSENTEEISM AND TARDINESS IN STATE GOVERNMENT (1 Day)
This class provides practical techniques for controlling absenteeism and tardiness and why these need to be controlled. It includes how to manage different types of leave, especially annual and sick leave. Participants will learn what rights state employees do and do not have in using leave. Supervisors will learn their options and responsibilities in controlling absenteeism.
DOCUMENTING FOR PERFORMANCE AND DISCIPLINE (1 Day)
This 1-day class taught by staff of the Dept. of Civil Service is designed to aid in the development of documentation skills frequently used and required of supervisors. Participants will learn the difference between the standards of documentation necessary for Performance Planning & Review versus the standards necessary for disciplinary action. The course material emphasizes documenting through recording observable behavior. Participants will work with sample work situations common to the classified service.
PERFORMANCE PLANNING & REVIEW FOR SUPERVISORS (1 Day)
This classes provides the basics of the preparation and implementation of the Performance Planning and Review process. It includes segments on Performance Planning and Review process purposes, the performance planning process, writing performance expectations, learning about performance factors, understanding performance expectations, and the proper elements of performance reviews and planning.
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