Telecommunications Information Notice  06-06
Summary of Charges/Invoice on the Web and Increase in Printing Charges

July 26, 2006

The Office of Telecommunications Management (OTM) has made changes to its Web Billing. This affects how billing invoices are delivered to some agency users and Telecommunications Coordinators (TCs). Additionally, printing charges have increased for those billing documents which agencies optionally choose to have printed by OTM.

Summary of Charges/Invoice on the Web
An "Invoice Report" has been added under "Billing Reports" on the OTM Web Billing site. Effective with the August bill OTM will no longer mail the summary of charges/invoice to users who retrieve their bill from the OTM Web Billing site. Supporting documentation such as vendor specific invoices, etc., will continue to be mailed to users who do not receive the printed OTM invoice. Agencies that have chosen to have the bill printed by OTM will continue to receive the summary of charges/invoice and other supporting documentation.

Agency users who have "0" level security access only will not be able to view or print a copy of their invoice. Note: "0" level security restricts access to charges at the location level. A location may be a building, a floor, or floors within a building, or the location of different agency occupants on a floor within a building. For example, one of the cost center numbers for OTM is B808-2222. The summary of charges/invoice for this cost center number is a compilation of charges for 15 locations. Since the summary of charges/invoice may represent a compilation of charges for multiple locations associated with one cost center, users with "0" level security will not have access to the invoice.

Agency TCs who have level "1" access will have access to the the summary of charges/invoice for a particular cost center number.

TCs and users who have level "2" access will be able to view and print the summary of charges/invoices for all cost center numbers associated with that agency. Level "2" provides access to all cost center numbers associated with a particular agency.

Downloading, viewing and printing the OTM Web Billing invoice will require the installation of Adobe Reader. A free copy of that reader can be downloaded at www.adobe.com/products/acrobat/readsetp2.html. Internet Explorer security settings should be set to allow file download of the invoice. Check with your agency's LAN/PC support if setting changes are required.

Printed copies of invoices may be requested from Brenda Turner at 225-342-7743 or Linda Lambert at 225-342-7749. A charge of $.75 per page will be added to the agency's bill for printing invoices.

Increase in Printing Charges
As printing costs to OTM have increased, the charge for printing has changed from $.50 to $.75 per printed page. This increase will be reflected on the August bill.

Questions regarding this notice should be directed to Rose Trahan at 225-342-7718 or rose.trahan@la.gov.