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Jane Patterson

Tel: (225) 342-7701
Fax: (225) 342-6867
Email: otm@la.gov

Mailing Address:
P.O. Box 94280
Baton Rouge, Louisiana 70804

Physical Address:
Claiborne Bldg, Suite 2-213
1201 North Third Street
Baton Rouge, LA 70802-5243

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OTM Catalog of Services
Telecommunications Service Priority (TSP)

The Telecommunications Service Priority (TSP) program provides service vendors with a Federal Communications Commission (FCC) mandate for prioritizing service requests by identifying those services critical to national security/emergency preparedness. A telecommunications service with a TSP assignment is assured of receiving full attention by service vendors before a non-TSP service.

The TSP system provides a coding scheme for the priority provisioning and restoration of National Security Emergency Preparedness (NSEP) telecommunications services. NSEP telecommunications services are those services critical to the maintenance of a state of readiness or response to and management of any event or crisis that causes or could cause harm to the population, damage property, or threaten the security of the United States. Only organizations that meet the NSEP requirements are able to get this service.

Organizations eligible for a TSP assignment include, but are not limited to:

  • Federal government
  • State governments
  • Local governments
  • Foreign governments

TSP categories are as follows:

  • Category A--National security leadership
  • Category B--National security posture and U.S. population in attack warning
  • Category C--Public health, safety, and maintenance of law and order
  • Category D--Public welfare and maintenance of national economic posture
  • Category E--Emergency

 

Billing Rates
AT&T Provided TSP for Circuit and Digital Backbone Lines of Service
Monthly
Installation
Restoration
Priority Maintenance per DTS
$10.00
$261.09
Priority Maintenance per dedicated access
7.09
  266.09
Provisioning
Provisioning per DTS
0.00
  445.12
Provisioning per dedicated access
0.00
  182.94

AT&T Provided TSP for Frame Relay and Standard Dial Tone Lines of Service

Monthly
Installation
Restoration Priority Maintenance per circuit or line
$3.75
$68.00
Priority Installation
0.00
42.00

AT&T Provided TSP for Circuit Line of Service 

Monthly
Installation
Restoration Priority Maintenance per circuit
$3.75
$67.00
Priority Installation
0.00
84.00

A processing fee of 3% will apply to any Local Circuits and a 5% processing fee will apply to Other Circuits. See "Circuits" in the OTM Catalog of Services. A Support Service fee of 0.5% shall be applied to the monthly cost of this service.

How to Order
To order the service, agency Telecommunication Coordinators (TCs) must request TSP numbers via form 315 (Telecommunications Service Priority System/TSP Request for Service Users). The form 315 can be found online at https://www.dhs.gov/sites/default/files/publications/TSP%20SF315_0.pdf. OTM will request a TSP number from the National Communications Systems Office for each inventory item requiring the service.

Agency TCs should indicate if the TSP request is for provisioning or restoration.

  • Provisioning priority is obtained to facilitate priority installation of new telecommunications services. There are one time charges from vendors for priority provisioning for TSP. For priority provisioning users are required to fill out numbers 2, 7h, 7i, 8, 10 and all of 11 on the form 315. Users should fax the completed form 315 to OTM for submission to the National Communications Systems Office. Once the TSP number is assigned by NCS, the number will be provided to the appropriate vendor by OTM. TSP numbers will be maintained on OTM's telecommunications inventory. One time charges will be billed on the OTM bill.
  • Restoration priority is applied to new or existing telecommunications services to ensure restoration before any other service. Priority restoration is necessary for a TSP service because interruptions may have an adverse effect on the supported NSEP function. Telecommunications service vendors should restore existing TSP services before provisioning new TSP services. Users should be aware that TSP restoration priorities must be requested and assigned before a service outage occurs. There are monthly recurring charges from vendors for TSP priority restoration. For priority restoration of services users are required to fill out numbers 2, 6d, 7h, 7i, 8, 10, and all of 11 on the form 315. Users should fax the completed form 315 to OTM for submission to the NCS office. Once the TSP number is assigned by NCS, the number will be provided to the appropriate vendor by OTM. TSP numbers will be maintained on OTM's telecommunications inventory. One-time and monthly recurring charges will be billed on the OTM bill.

Contacts

General Information
Section Support Services
Phone 225-342-2500
FAX 225-342-7372
E-mail debbie.griffith@la.gov 
U.S. Mail

OTM Support Services
PO Box 94280
Baton Rouge, LA 70804-9280

Voice Orders
Section Customer Service
Phone 225-342-7720
225-342-7226 (Supervisor)
FAX 225-342-7757
E-mail tracie.cole@la.gov
U.S. Mail

OTM Customer Service
PO Box 94280
Baton Rouge, LA 70804-9280

Data Orders
Section Advanced Services
Phone 225-342-7751
FAX 225-342-7372
E-mail deloris.leavell@la.gov
U.S. Mail

OTM Advanced Services
PO Box 94280
Baton Rouge, LA 70804-9280